Tuesday, August 25, 2020
Nanotechnology Essays - Emerging Technologies, Nanotechnology
Nanotechnology Curtis Shephard Nanotechnology: Immortality or absolute obliteration? Innovation has advanced from standards once observed as mind blowing to regular ordinary instruments. PCs that used to consume a whole room are presently the size of note pads. Humankind has consistently pushed for innovative advances working at the most proficient level, maybe, the atomic level. The improvements and progress in computerized reasoning and atomic innovation have brought forth another structure of innovation; Nanotechnology. Nanotechnology could give mankind unceasing life, or it could cause absolute demolition. The possibility of nanotech was brought about by a man named K. Eric Drexler (Stix 94), which he characterizes as Innovation dependent on the control of individual iotas and atoms to manufacture structures to complex nuclear determinations (Drexler, Motors 288). The innovation which Drexler talks about will be without a doubt little, truth be told, nano-structures will just quantify 100 nanometers, or a billionth of a meter (Stix 94). Being as little as they seem to be, nanostructures require fine particles that must be seen with the STM, or Scanning Tunneling Microscope (Dowie 4). In addition the STM permits the researchers to not just see things at the sub-atomic level, yet it can get and move iotas too (Port 128). Lamentably the one gadget that is giving nanoscientists something to work with is additionally one of the numerous hindrances limiting the advancement of nanotech. The STM has been viewed as too enormous to ever create nanotech structures (Port 128). Different researchers have expressed that the control of particles, which nanotech depends on, overlooks nuclear reality. Molecules just don't fit together in manners which nanotech plans to utilize them (Garfinkel 105). The issues tormenting the advancement of nanotech has brought up numerous issues among the academic network concerning it's legitimacy. The moving of particles, the social affair of data, the limitations of the STM, all confine nanotech progress. Furthermore, until these inquiries are replied, nanotech is viewed as senseless (Stix 98). In any case, the nanotech self assured people are still out there. They fight that the advancement made by a group at IBM who had the option to compose letters and draw pictures particle by iota really started the introduction of nanotech (Sweetheart 49). These equivalent individuals answer the logical inquiries by answering that an advancement isn't required, rather the science increased must be applied (DuCharme 33). Actually, Drexler contends that the machines exist, patterns are just taking a shot at building better ones (Unbounding 24). Drexler proceeds by expressing that the machines he talked about in Motors of Creation distributed in 1986 ought to be grown right off the bat in the 21st century (Unbounding 116). Anyway numerous researchers despite everything contend that in light of the fact that nanotech has created literally nothing physical, it ought to be viewed as sci-fi (Garfinkel 111). Also, nano-skeptics depend on logical truth to censure nanotech. For instance it is contended that we are extremely far away from ever observing nanotech because of the way that when iotas get warm they tend to ricochet around. Subsequently the skipping iotas slam into different materials and chaos up the whole structure (Davidson A1). Taken in hand with the development of electron charges, many view nanotech as outlandish (Garfinkel 106). In any case this isn't the sum of the hindrances keeping nanotech improvement. One significant set-back is the reality that the nanostructures are too little to even consider reflecting light in a noticeable manner, making them for all intents and purposes imperceptible (Garfinkel 104). All things considered, Nanotech engineers stay cheerful and contend that; With sufficient financing, analysts will before long have the option to custom form straightforward atoms that can store and procedure data and control or manufacture different particles, including a greater amount of themselves. This may happen before the turn of the century.(Roland 30) There are different improvements likewise, that are pushing nanotech morally justified course for as Lipkin called attention to ongoing improvements have lead to conceivable outcomes of PCs thinking in 3-D (5). Which is a major advance towards the handling of data that nanotech requires. In spite of the fact that there are as yet unanswered inquiries from a portion of mainstream researchers, scientists accept that they are pushing ahead and will one day have the option to create nanomachines. One such machine is viewed as a replicator. A replicator, as it's name suggests, will reproduce; much like the manner by which
Saturday, August 22, 2020
Safety is the Right of Every Individual Essay Example Essay Example
Security is the Right of Every Individual Essay Example Paper Security is the Right of Every Individual Essay Introduction Mentor: Security is the Right of Every Individual Essay Body Paragraphs Security is the Right of Every Individual Being protected from outside hostility is a major option to each living person. This privilege is revered in probably the most impressive worldwide enactment like the all inclusive bill of rights. The obligation to furnish wellbeing lies with the individual and different associations like the state, neighborhood specialists and learning establishments (Louis 20-35). Everyone has an obligation of guaranteeing their wellbeing any place they go, nonetheless, singular duty can just go up until this point. The more extensive idea about security is gave to different bodies. Bodies like the administration and colleges have a more extensive order to ensure the security of their individuals. The college should bear extra responsibility in securing its understudies since it is socially obliged and in light of the fact that the students are a universityââ¬â¢s principle concern. The wellbeing of USF understudies or some other understudy so far as that is concerned is foremost. It should be a top need for the learning foundation as an every day schedule. Understudies are especially defenseless against wrongdoing, and it is basic that learning establishments take expand measures to guarantee understudies are protected both inside and outside school. For example, on account of USF, the college transport framework that has been entrusted with carrying understudies inside and outside the college begins its administrations at 7 am and runs until 12 am. Tragically, a portion of the persevering understudies expand their stay past 12 PM. These students are left with no option other than to walk home. Strolling home in the extremely early times is perilous, especially to men, as the chance of succumbing to wrongdoing is astoundingly high (Criss Pamela 14-18). Measurements show that men are bound to succumb to rough violations than ladies are (Victims and Victimization). To reword the significance of upgrading wellbeing for understudies, i t is pivotal to examine the present college security approach and the general condition. The security work force are just positioned at the college fundamental compound. As indicated by media reports, the region around USF has recorded galactic figures in announced crime. The monetary status of the majority of the understudy doesn't support the circumstance. A portion of the students can't manage the cost of vehicles while the ones who own vehicles see the leaving charges as over the top. Driving to and from the school by taxi is a bad dream for the individuals who live far due to the high charges. These difficulties have constrained the understudies to discover living arrangements close to the grounds. The college has a social obligation to ensure wellbeing of its understudies so they can attempt their investigations without agonizing over their security (Bettinghaus Erwin 36-39). Considering this issue, I can propose various safety efforts that can be embraced by the understudy bo dy and the college the executives. The universityââ¬â¢s transport administration can be reached out to a twenty-four hour administration. Such a move will guarantee all understudies arrive at their goal securely and consistently. The facts demonstrate that such a help will come at an additional expense. In this way, students ought to be prepared and ready to contribute with commitments to meet the additional expense of administration. Establishments ought to likewise ensure the security of students who have left their parentsââ¬â¢ homes to dwell nearer to the college. The college accept the job of caring for the government assistance of the understudies until they return to their folks. In this way, USF should campaign the national government and the nearby power to expand security work force and watches in the whole territory where students dwell. Expanding the quantity of security work force in such territories would essentially diminish the probability of students succumbin g to wrongdoing. A few savants may contend that it isn't the privilege of the college to offer security to understudies particularly when they are out of the college compound. They may contend that the college bears that duty just when the understudy is inside the college premises (Criss Pamela 14-18). It would be careless of the USF to have such a mentality. As I referenced before, the college has a social obligation to the network and its clients. The clients happen to be its understudies. Besides, so as to secure its notoriety, the college will do itself an authentic kindness by guaranteeing its individuals are sheltered. Another contention against such a commitment would be founded on cost of offering the assistance. Making the vehicle administration run for twenty-four hours would not really include some significant downfalls as the administration is just missing for seven hours. Additionally, the college can persuade the understudy to shoulder the additional expense of giving the vehicle administration. The Bull Runner (USFââ¬â¢s grounds transporting administration) as of now works between 7:00 am and 12:00 pm among Monday and Thursday. On Friday, the hours are shorter with the administrations finishing at 5:30 P.M. The weekend administration just goes on for five hours (between 2:30 P.M. also, 5:30 P.M.) and there is no administration on open occasions. The weekday administration ought to be stretched out to twenty-four hours among Monday and Thursday with the Friday administration being reached out to 12 PM. The administration can charge extra for the later hours so as to recuperate the expense of administration. Broadening these hours will ensure that these bus administrations are accessible for all understudies, including the individuals who concentrate exceptionally late and the individuals who have devoted public activities. In the event that the college selects to campaign for expanded security from the national government or nearby position, t here will be no additional cost that the college will bring about as such cost will be borne by the significant organ. There are various points of interest of having a safe situation. The scholarly exhibition of the understudies will improve immensely. The understudy will have the option to exceed expectations in their investigations and conceivably think of incredible creations. The staff will likewise have the option to function admirably, and their yield will increment. The people group around the college will likewise appreciate the advantages of upgraded safety efforts. Another answer for the issue of grounds security could be to present an application that tracks understudy development. The application could be created by understudies and information can be facilitated in the server, in the college police division. At the point when a client introduces the application on their telephone, they can permit a PC to follow their development and make a log that subtleties the area v isited and times of appearance and flight. At the point when a client signs into the application, they are provoked to enter their present area and their last goal. A PC in the college police office at that point tracks the client and ensures that they get to their goal securely. The application can likewise be utilized to send alarms that caution clients of any dangers to security. A decent and secure condition can be utilized as a showcasing device for the college. It can possibly pull in an ever increasing number of customers as the present understudies go about as diplomats of the college (Stiff James 45-52). At the point when they appreciate a protected school condition, they will spread that data to their companions at home and urge them to join their college. Advantages of security will stream down even to the nearby occupants and business network, the same number of financial specialists will open up adventure in the area. Insights discharged in 2010 indicated that USF has a high pace of robberies and vehicle robberies (more than three years 403 robberies and 101 vehicle burglaries were recorded) (Merrefield and Streib). The grounds positioned 127 out of 450 in security, indicating that there is a great deal of opportunity to get better. The obligation to furnish security lies with the individual and different bodies, for example, the state, neighborhood specialists and learning establishment. In this regard, both the individual and different bodies have a task to carry out so as to acknowledge security as an option to all. The students need to assume liability for their security, for example, guaranteeing they don't walk alone late around evening time, or participate in exercises that may endanger their wellbeing. There ought to be a deliberate exertion by the whole understudy brotherhood planned for urging the college to upgrade understudy wellbeing. USF has the best obligation of guaranteeing its understudies are protected. Just peripheral exertion is expected of the college in improving the present security strategy according to the understudy body. The college is just called upon to make the present vehicle administration a twenty-four hours administration, as this will guarantee those understudies who leave the college premises exceptionally late around evening time arrive at their goal protected and secure. The college can likewise utilize its impact and persuade the national government just as the nearby power to build the quantity of security work force and watches. Work Cited Bettinghaus, Erwin P. Enticing Communication. New York, N.Y: Holt, Rinehart and Winston, 1980. Print. Criss, Pamela M. Commonness of Client Violence against Social Work Students and Its Effects on Fear of Future Violence, Occupational Commitment, and Career Withdrawal Intentions. Tampa, Fla: University of South Florida, 2009. Web. 2 May 2013 Louis, E H. ââ¬Å"Administrative Law and Governmentality: Politics and Discretion in a Changing State of So vereignty.â⬠Administrative Theory amp; Praxis. 24.1 (2002): 55-80. Print. Firm, James B. Enticing Communication. New York: Guilford Press, 1994. Print. ââ¬Å"Victims and Victimization.â⬠National Institute of Justice. 20 September 2010. Web. 02 May 2013 Merrefield, Clarke and Steib, Lauren. The Daily Beast College Safety Rankings. TheDailyBeast.com. 13 Sep 2010, Web. 2 May 2013 We will compose a custom paper test on Safety is the Right of Every Individual Essay Example explicitly for you for just $16.38 $13.9/page Request now
Wednesday, July 29, 2020
When to Rebrand Your Business
When to Rebrand Your Business Rebranding is a natural part of the life of your business. Even large companies like Coca-Cola have rebranded multiple times in order to keep their brand modern and reach new generations of customers. Rebranding is about more than updating your companys colors or creating a new logo. Your rebranding experience will often reflect a meaningful change in your companys philosophy. It may even reflect an expansion into new markets. When you decide that it may be time to rebrand, you should choose to move forward mindfully.Rebranding is expensive. Between the costs of redesigning your visual marketing, the hours of work put in to designing your new brand and the inevitable period of customer confusion when you relaunch your company, the costs of rebranding can add up. There are several things that you can do to make sure that you and your business put your best foot forward upon the relaunch of your brand.The most important thing to do is to consider your timing and determine that it is th e right time for your company to rebrand. If it is the right time, you must consider important questions about the process and determine what issues you can resolve by rebranding.Finally, you should mindfully consider your new direction in order to avoid any serious rebranding mistakes. © Shutterstock.com | Rawpixel.comIn this article, we will explore 1) how to determine when it is time to rebrand your business, 2) questions to ask before your rebrand, 3) avoiding rebranding mistakes, and 4) conclusion.HOW TO DETERMINE WHEN IT IS TIME TO REBRAND YOUR BUSINESSThe decision to rebrand is usually made when a company feels that their brand does not match the company that they have become. Whether it is because you are no longer reaching your target market or because your brand has become dated, many businesses are able to determine if it is time to rebrand with self-reflection. Sometimes there is a specific issue that causes you to reassess your brand. Upon reflection, you may find that there are actually several issues. Here are the top four reasons that most companies choose to rebrand:You arent reaching your target marketThere may be several reasons that you are no longer reaching your target market. It may be because your company has evolved and is now reaching for a different demographic, but your branding still reflects your previous goals. Or you may lose contact with your customers because the market has shifted, and your brand has not yet shifted to reflect the new market conditions. In some cases, your brand may be aimed at your ideal customer base but they may not respond because they are confused about what you do. It is important to identify the reason that you are no longer reaching your market. By identifying the reasons you are failing, you can address them as you move forward into the process of rebranding.Your brand has become datedThe world is moving faster than ever with the help of the Internet. Whether you are a big company or small business, you can expect that you will need to modernize periodically. Your customers will expect you to be up-to-date with the modern age. Continuing to operate on the business philosophy you established even five to ten years ago may be perceived as outdated in the rapidly evolving market. Just as customers expect your service to accept credit and debit cards, they expect you to keep up with their tastes and interests.Coca Cola is an excellent example of a business that has successfully evolved over the last 100 years. Coca-Cola began its life in an Atlanta pharmacy, but it quickly transformed into a popular soda fountain request. As time went on, Coca-Cola kept an open dialog with its consumers. Now, this 120-year-old brand is one of the most popular beverages in the world. The name Coca-Cola is the second most recognized word in the world.Coca-Cola did not change its brand overnight and neither should your business. Your customers will expect continuity in your services and your brand. People need time to become familiar with your new brand, and most consumers find value the comfort of familiarity. Coca-Cola reached out to customers who were looking for a low-calorie option and in 1982, Coca-Cola presented them Diet Coke. They then let Diet Coke evolve from being a low-c alorie option to become the official drink of fashionistas everywhere. They continued to reach out to their client base by showing them that they were aware of their interests. To demonstrate their commitment, Diet Coke has partnered with Marc Jacobs and Karl Lagerfeld to show their consumers that they can offer the same quality product to a new generation of Diet Coke drinkers. Coca-Cola has kept the nostalgic features that their customers love, but they have expanded to embrace fashionistas, young men, and the health conscious. As a result, they have undergone numerous timely and successful rebrands without damaging their customer base or their brand power.Your company philosophy has changedYou established a set of values when you started your company. These values were designed to guide your new company through the rocky first few years and provide a foundation for your business to grow. But as many businesses grow, they experience change. The philosophy of a company is often fou nded on the core values of its initial owners and leadership. As leadership changes and a new generation takes the helm of the business, the business itself changes. Your brand should reflect these changes. You know that your brand is more than just your logo. Your brand is a reflection of your business and your best practices. Your brand also provides a solid foundation and a set of guidelines that provide guidance in the way that you do business. Whether you have moved away from your original vision or just expanded upon it, your brand should always reflect your company policy.You have expandedIf you have decided to expand your business, you need to make your customers aware of the expansion. A rebrand is one of the most straightforward ways to re-enter the market. By rebranding, you can let your customers know that they can still rely on you to be the valuable brand you have always been. The difference is that now they can expect new things from you as well. A successful rebrand will reflect a more sophisticated company that you have evolved into. It will also add value to the company.QUESTIONS TO ASK BEFORE YOUR REBRANDThink back to the early days of your business and you will recall that you asked and answered hundreds of questions. These questions were asked by banks, investors, employees, family, friends, and potential customers. All of these questions helped you to formulate the philosophy and rules that organized your business. When you decide to rebrand, you need to ask many of these questions all over again. By determining why you are rebranding, how you will benefit from your brand and how far you are looking into the future, you can lead your new brand in a positive direction from the start.Why are you rebranding?This is the first question you should ask before you make the decision to rebrand. Establishing why you feel that there is a need to rebrand will cause you to ask further questions such as:What has changed in your company?What has changed in the market?What problems need to be solved?How have your customers changed?What is meaningful to your customers?By being able to answer these questions, you will be able to accomplish two things. Firstly, you will understand whether or not a rebrand is necessary for your business. Secondly, you will have a foundation upon which you can rebuild your brand. Rebranding can be similar to the experience of branding your company in the first place. When you first started to build your brand, you focused on your companys philosophy. You also focused on your customer base and their needs. To rebrand, you will need to answer all of the initial questions again. But this time, you have the added benefit of being able to bring the power and experience of your previous brand into your companys next phase.How will your business benefit from rebranding?Rebranding is expensive, and there should be tangible benefits for both your business and your customers. Having established why you are rebran ding, you can focus on creating solutions through your new brand. Rebranding will not only benefit your business by allowing you to refocus on your business. Rebranding will give you a new opportunity to differentiate yourself from your competitors on the marketplace. By differentiating yourself, you can showcase your businesss unique strengths as well as bring it to the front of the competition.Finally, rebranding will allow your business to stay current. Staying current does not only mean keeping up with technological trends. Staying current means connect with new customers that your new brand is trying to reach. The solutions provided by rebranding may now mean that your business appeals to a new demographic. Ideally, your brand will be able to connect with this new group of consumers. By determining how your business will benefit from rebranding, you can begin to weigh the true costs of relaunching your business.It is not just your business that should benefit from rebranding. Y our customers should benefit from your evolution as well. When you are rebranding, you should be providing your customers a better service. By providing customers a service that is valuable to them, your brand will grow in power. Your rebrand should focus on both your business and your customers. After all, you do not have a business without your customers.How long do you expect the new brand to last?When you are rebranding, you are attempting to move your business into its next phase. But leading your business into the future requires a plan. When you decide to relaunch your brand, you should make sure that your business is not intending to undergo major changes in the near future. If you intend to go through major shifts regularly, you may want to consider either to hold off on rebranding or to develop a brand devoted to broad innovation. When you begin to shift your business into its next phase, your customers will cling on to what is familiar to them.For example, no matter what technological enhancements Microsoft offers their customers, the 1.5 billion people who use Windows everyday demand that they keep their start button. Windows users have been using their start menu to navigate their computers since its appearance in Windows 95. When loyal customers believed that Microsoft was working to take away their start menu and replace with the Windows 8.1 interface, PC users everywhere had a collective meltdown and attempted revert to their old operating system. Even though both you and your customers crave innovation, you need to give them time to adjust to your new brand.AVOIDING REBRANDING MISTAKESRebranding is similar to establishing your initial brand but with one exception: you have the ability to bring your brand power forward with you. The ability to bring all of the positive aspects of your company with you can benefit both your brand and your rebrand. Careful consideration of your business needs and your customers needs must go into your branding de cision. Choosing to ignore either of these facets can land companies in trouble with both their customers and the media. These are the top three brand damaging mistakes that companies make:If It Isnt Broken, Dont Fix It Rebranding solely for the sake of refreshing your brand is not worth the large costs involved. History tells business not to eliminate features that customers love because it will alienate your customers. Brands like Netflix and Xbox have rebranded with little consideration of their core customer base. Their actions alienated large groups of customers and did real damage to their business. After only a few weeks, they were forced to rebrand again and reverse many of their policies.The bottom line is: if you provide a service that your customers love, dont take it away from them.A Rebrand is NOT a Change of Name Sometimes business owners go through phases where they are bored with their brand. This is completely natural but it is not a good reason to rebrand. Not only is an arbitrary change confusing to customers, an unnecessary change of name may cause you to lose all of your brand value. Dont take on pointless redesigns of visual marketing if you arent making any changes to your business or service.In 2010, Radio Shack decided to change its name to The Shack but it offered no other changes or improvements. Customers got confused, and Radio Shack lost the brand power they had been building for decades. The company has not yet recovered from their change of name, and they have closed 1,100 stores. In 2014, they changed their name back to Radio Shack.If you realize that you have negative brand equity, a change of name may be what you need, but it is not the only thing that you need. If your brand has a negative perception, you need to find out why and offer a solution to the problem when you change your name and rebrand.Take Care of Your Customers Rebranding is expensive, but its sole purpose should not be making your business more money. Your ne w brand should reflect not only a change in your philosophy but the way your customers have changed as well. 43% of millennials say that they rely on the same brands that their parents do; however, these brands are not the same brands as they were when their parents found the company.Converse is an excellent example of a brand that has adapted through the years to continue to meet the customer needs. Converse was founded in 1908 and through the last 100 years, they have made shoes for movie stars, WWII soldiers, basketball players and skateboarders. Millennials love their timeless style and their utilitarian use but what they really love is that they can make their own pair of Converse as unique as they are.CONCLUSIONRebranding is a big decision. The decision should be made with as much care as you took when you started your company. To take your brand into its next phase, you will need to both consider your mistakes and remember what you have done right through the years. Though yo ur customers are changing, they still crave the comfort of familiarity. Brands like Coca-Cola and Converse have expertly demonstrated have to move a brand into the future by harnessing their brand power through innovation. By mindfully taking advantage of your years of experience and paying close attention to your target market, you can navigate your business into the future.
Friday, May 22, 2020
The And The Revolution Of America s New On Our Children...
Thereââ¬â¢s an issue where the underlying science remains a political football, and scientists are regularly challenged and called out personally. Where energy needs and short-term economic growth are set against our childrenââ¬â¢s health and future. Where the consequences of bad, short-sighted decisions may be borne primarily by a small subset of under-served and undeserving persons. And where the very descriptive terms in the debate are radioactive, words spun as epithets. Weââ¬â¢re not talking here about global warming, and ââ¬Å"deniersâ⬠versus ââ¬Å"warmists.â⬠Weââ¬â¢re talking about the game-changing new set of unconventional oil and gas extraction technologies and techniques collectively known as hydraulic fracturing, or ââ¬Å"fracking.â⬠Ask the most hardcoreâ⬠¦show more contentâ⬠¦The stench of unknown ââ¬â even secret ââ¬â chemicals, sickness, and looming illnesses, and death. Refereeing these confrontations is no easy thing, and unlike the ââ¬Å"settled scienceâ⬠of climate change and its causes, the science of fracking is far from settled. But a review of the research can help clarify some of the chief points of contention. If thereââ¬â¢s a single source plausibly seen as the fairest, most comprehensive, and cogent assessment, it might be the 2014 literature review published in Annual Reviews of Environment and Resources. Itââ¬â¢s titled ââ¬Å"The Environmental Costs and Benefits of Fracking,â⬠authored by researchers affiliated with leading universities and research organizations who reviewed more than 160 studies. Below are the arguments and synthesized evidence on some key issues, based on the available research literature and conversations with diverse experts. Air quality, health, and the energy menu ISSUE: The new supply of natural gas reachable by fracking is now changing the overall picture for U.S. electricity generation, with consequences for air quality. PRO FRACKING: Increasing reliance on natural gas, rather than coal, is indisputably creating widespread public health benefits, as the burning of natural gas produces fewer harmful particles in the air. The major new supply of natural gas produced through fracking is displacing the burning of coal, which each year contributes to the
Saturday, May 9, 2020
Who Else Is Misleading Us About Toefl Integrated Writing Essay Samples?
Who Else Is Misleading Us About Toefl Integrated Writing Essay Samples? New Ideas Into Toefl Integrated Writing Essay Samples Never Before Revealed The examiners wish to observe how well you may organize your ideas and express them in English. If a letter should be translated, employ a skilled translator. Like a personal essay, a great recommendation letter is tough to write and demands a particular level of mastery over the English language. As you're reading, take note of the principal points and key provisions, but don't be concerned about writing down everything, since you'll receive the reading passage for a reference as you write. Then you'll have to write about both passages. You'll begin with the reading passage. On the true TOEFL, you will have the reading passage for reference as you write, so it'll be displayed again here. The Definitive Approach for Toefl Integrated Writing Essay Samples Below are a couple of the very best. Sample answers for both tasks are included so that you can acquire an idea about what a fantastic essay appears like. The lecture might incorporate information that isn't regarding the reading. Don't forget to show exactly how it responds to each point it discusses in the reading selection. After reading the passage, then you will listen to a lecture on the identical topic. Then you are going to listen to a lecture regarding the exact topic. For the Independent Writing task, you will get a question on a specific topic or issue. To start with, your focus ought to be on summarizing the principal points of the lecture. Another portion of the test is they offer you a topic or a problem and they make you compose an essay about it. The objective of the TOEFL Integrated essay is to think about the way the reading and listening passages connect to one another. The TOEFL Integrated Writing Task doesn't need to be scary. Integrated means that you want to obey a lecture, than read a passage, then compose a summary what you have learned. For the Integrated essay, you wish to abide by the points you've heard or read. A great prep book can be absolutely the most important study tool you use, and we've got information on all the ideal TOEFL prep books you need to consider. This list of questions appears right on the TOEFL practice website and can show up on your real TOEFL writing test. There are not many full-length mock tests that, to a massive extent mimic the true GRE, and that means you won't wish to waste them. You're able to still get a great score with minor errors. Toefl Integrated Writing Essay Samples Secrets That No One Else Knows About You are going to have access to the reading passage as you do the writing task, and that means you always have the option to look at it one more time while you're writing. Since the Writing section demands multiple abilities, you're going to want multiple study tools to be able to be totally prepared. The following two sections will explain the format and requirements of every one of the writing tasks together with how they'll be scored. Additionally, machine learning can offer predictive campaigns which are most likely to trigger optimistic responses. AI and machine learning can be employed to analyze the massive amounts of information. Whenever you do the writing task, you're the person who decides what things to include. There you go, the TOEFL integrated writing task is really a great deal simpler than it looks, it only takes a little practice If you'd love to get another practise, take a look at the hyperlink below. Toefl Integrated Writing Essay Samples Secrets 1 large thing the graders are trying to find is effective transitions. To find the proper pencil grip for your son or daughter, you can should check in internet catalogs. Some people think that university students should have to attend classes. Many students have trouble thinking of certain examples, but it's a significant part of superior writing. Both are crucial as they function as a foundation for licensure, scholarship programs and even ut ilized in some government bodies. Lots of people who need to attend colleges in the USA take the TOEFL. Others believe that it is always preferable to have a teacher. Students lead busy lives and frequently forget about an approaching deadline. The Good, the Bad and Toefl Integrated Writing Essay Samples Your target will be to present convincing evidence to the reader your position is the proper stance to. Just note the subject, claim and reasons as best as you are able to. The topic is going to be a comprehensive surprise. You should have your reasons, and our principal concern is that you wind up getting a great grade.
Wednesday, May 6, 2020
Professional Role/Code of Ethic Free Essays
Codes of Ethis on the case of Mr. E Professional Roles and Values Western Governor University State Regulations and Nursing Standards Nursing, as other medical profession, aims at helping and saving the life of other. As much as nurses and physician wants to intervene to prolong a patient life, itââ¬â¢s important to consider patientââ¬â¢s wishes. We will write a custom essay sample on Professional Role/Code of Ethic or any similar topic only for you Order Now Ethically, intubating Mr. E without proper discussion and consideration of his wishes is against his living will. Itââ¬â¢s a violation of Provision I of ANA Code of Ethics in respecting patientââ¬â¢s dignity. The nurse also fail to meet the Standards of Competent Performance based on California Code of Regulation, Article 4, code 1443. 5, which stated ââ¬Å" [nurses] acts as the clientââ¬â¢s advocate, as circumstances require, by initiating action to improve health care or to change decisions or activities which are against the interests or wishes of the client [â⬠¦]â⬠(p. 70) Implication. According to code 2. 1 ââ¬Å"Primacy of patientââ¬â¢s interestâ⬠from American Nurses Association, itââ¬â¢s the nurseââ¬â¢s commitment to respect the uniqueness of each patient, and respect patientââ¬â¢s wishes. Therefore, the nurse is responsible to seek for a solution if patientââ¬â¢s wishes are conflict with others (p. 5). Based on the above codes, the nurse in the scenario must inform Mr. Y about Mr. Eââ¬â¢s wish. The nurse also need to assess Mr. Y understanding of risk and benefit of the procedure, so he would have all the neccesary information to make decision. Code of Ethics The Code of Ethics was developed by the American Nurses Association as a framework for ethical guideline. The work serves as a standard in assisting nurses making ethical decision. According to the ANA Code of Ethics,(2001), provision I stated that nurses must treat patient with compassion and respect the patientââ¬â¢s dignity, worth, and uniqueness, regardless of social and economical status, nature of health problem, and personââ¬â¢s attributes (p. 1). In specific, the interpretive statement 1. 4, in which the focus is on patientââ¬â¢s right to self-determination, is appropriate to apply in this scenario. (p. 4) Impact of Code. Code 1. 4 stated that nurses respect patientââ¬â¢s dignity by honor his or her own wishes. Thus, itââ¬â¢s important to inform Mr. Y of Mr. Eââ¬â¢s wish as ââ¬Å"do not resuscitateâ⬠(DNR). Although Mr. E is mentally challenge, he has his own feeling and perspective on his health status. Moreover, the patientââ¬â¢s mental condition when he signed Advance Directive and Power of Attorney is unclear; therefore, ignoring his wishes is a false assumption and an understatement to his decision-making capabality. As a nurse in this scenario, I would inform Mr. Y of his brother wish on Advance Directive. Ethics of Putting Patient on Ventilator. Putting Mr. E on ventilator based on the nieceââ¬â¢s permission is unethical. The decision didnââ¬â¢t make based on patientââ¬â¢s best interest due to Mr. Y unawareness of Advance Directive. In addition, the niece made the decision instead of Mr. Y; therefore, the patientââ¬â¢s Power of Attorney was not followed completely. As the nurse, I would call Mr. Y to explain the situation and the decision of his niece. I would also inform him of the patientââ¬â¢s wishes in the Advance Directive. As an advocate for patient, I would also bring up the patientââ¬â¢s wish to the physicanââ¬â¢s attention, and discuss the need to inform both Mr. Y and his niece of the Advance Directive. Although Ms. H doesnââ¬â¢t have Power of Attorney, she plays a role in assisting Mr. Y decision-making since Mr. Y called her for suggestion. Ethics of Authorizing Ventilator. Mr. Y should considers his brotherââ¬â¢s wish based on the Advance Directive. Mr. Y should also ask for the risks and benefits of putting his brother on ventilator. As his brother, Mr. Y would want to prolong his brotherââ¬â¢s life; however, Mr. Y should take in account of his brotherââ¬â¢s desire, quality of life, and the extend of suffering. If Mr. Y doesnââ¬â¢t agree with the Advanced Directives, Mr. Yââ¬â¢s authorization is valid since the Advanced Directives is not fully completed. Analysis of Mr. Eââ¬â¢s Advanced Directives Because of Mr. E mental health status, his capabality to make decision is unclear when he signed the Advanced Directives. Moreover, according to EmedicineHealth, ââ¬Å"itââ¬â¢s important that the designated power of attorney knows and understands your [the patient] wishesâ⬠(Nabili, 2012). However, family member didnââ¬â¢t sign the Advance Directives, and the involvement of family is unclear. Thus, the appointed Power of Attorney may not know and understand the patientââ¬â¢s wish. The patient and family might not discuss patientââ¬â¢s decision. In addition, when the decision of Mr. Y conflicts with the decision of Mr. E in Advance Directives, the situation becomes very complicated. HIPAA Aside from Mr. E complicated situation, there are major Health Insurance Portability and Accountability Act (HIPAA) violations in the scenario. The physician violated patientââ¬â¢s right to privacy protection by discuss his medical condition and situation to Ms. H in the waiting room, a public place. The information was disclosed to other patients, to Ms. Hââ¬â¢s boyfriend, and other non-related health care staff. Moreover, discussing Mr. E condition to Ms. H should be questioning because Ms. H, although sheââ¬â¢s the patientââ¬â¢s niece, is not the appointed power of attorney. One of the nurse role is advocate for paient. By not protecting patientââ¬â¢s privacy, a nurse also violate HIPAA. The nurse, although aware of the physician violation, did not intervene to protect Mr. Eââ¬â¢s information. Therefore, she could be hold accountable for violation of HIPAA. In this scenario, a nurse commented on ignoring HIPAA. The nurse is not only violated patientââ¬â¢s privacy legally, but also ethically according to ANA Code of Ethics. Besides physician and nurse, the facility is also accountable for HIPAA violation, for the facility did not reinforce the importance of HIPAA with its staff and physician. Professional Conduct As the above paragraphs discuss, the nurse fails to conduct the standard of nursing by ignoring patientââ¬â¢s rights for privacy protection. By stating ââ¬Å"forget itâ⬠¦no one pays attention to HIPAA anyway,â⬠the nurse is at risk for violating HIPAA. Beside HIPAA, the cafeteria nurses fail to act as patientââ¬â¢s advocacy by stating ââ¬Å" What difference does it makes? The guyââ¬â¢s got diabetes, ir retarded, and is already in a nursing home. â⬠This nurse violated Provision I in Code of Ethics by ANA in which a nurse cares for patient with compassion and respect regardless of social and economical status, personalââ¬â¢s attribute, and nature of health problems (p. 1). Futhermore, lack of knowledge of Advance Directives is a misconduct of Provision II in Code of Ethics by not ââ¬Å"primacy patientââ¬â¢s interestâ⬠and respect patientââ¬â¢s wishes. Steps. To avoid misconduct of professional standard, the nurse in this scenario should talk to the physician in private about disclosing patient information. The nurse first suggests to call Mr. Y and obtain permission to discuss care with Ms. H; then the nurse must inform Mr. Y the Advance Directives as well as assess Mr. Y understanding of risks and benefits of the procedure. Obtaining informed consent from Mr. Y is also a crucial step. If Mr. Y canââ¬â¢t be reach in a time sensitive manner, the nurse should contact the agent that helped Mr. E with the Advance Directive; she can then obtain information related to Mr. E decision-making ability at the time, and inform doctor and charge nurse for decision-making. However, in this scenario, the nurse should notify charge nurse and higher chain of command about the situation and the violation of HIPAA. Ethical committee should be notified to consult for appropriate actions. Regarding her colleagues, the nurse should inform her supervisor, without naming name, the need to orient staff regarding HIPAA, Advance Directives, and reinforce in Code of Ethics. By taking appropriate interventions, the nurse ensures dignity in patient care and maintain respect in work environment. References American Nurses Association. (2001). Code of ethics. Retrieved from http://nursingworld. org/MainMenuCategories/EthicsStandards/CodeofEthicsforNurses/Code-of-Ethics. pdf California. (2005). California nursing practice act: With regulations and related satutes. Matthew Bender Co. , a member of the Lexis Group. Nabili, S. (2012). Advance directives. Retrieved from http://www. emedicinehealth. com/advance_directives/page2_em. htm How to cite Professional Role/Code of Ethic, Essay examples
Wednesday, April 29, 2020
Strategic Procurement Management Essay Example
Strategic Procurement Management Essay The traditional purchasing methods of procuring materials and services have evolved over the last 20 years and to-day is often referred to as Supply Chain Management. The simple definition of supply chain management is the integration of all organisations involved in supporting the customer with a quality product utilising inventory in the most effective and efficient manner. This concept is vague because it embraces a number of procedures and policies within an organisational structure and senior executives in many corporations often fail to understand the important role of the supply chain function This paper will attempt to answer the questions posed by J.R. Electronics, a Scottish electronics company established in the 1980s who feel that that a new competitive advantage must be developed to maintain the companys position as a market leader. The management of the company have identified the four key strategic procurement activities of location and liaison with world class suppliers, global sourcing, E-commerce and a lean or agile approach to procurement as key initiatives that they believe will form the basis of their ongoing advantage. In writing this paper I have assumed that J.R. Electronics are a medium sized company with limited experience in strategic procurement activities. 1. Location and liaison with world class suppliers. We will write a custom essay sample on Strategic Procurement Management specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Strategic Procurement Management specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Strategic Procurement Management specifically for you FOR ONLY $16.38 $13.9/page Hire Writer J.R. Electronics must attempt to understand what the definition of a world-class supplier is before they begin to re-engineer their current procurement processes. The common answer to this question by both buyers and suppliers is that to attain world-class status a supplier will offer outstanding performance in price, quality and delivery (Tim Minahan, 1998). Terry A. Carlson, Vice President of Purchasing for the Maytag Corporation argues, that to be considered as world-class a supplier must possess the following 3 characteristics: 1. A formal (and demonstrable) company wide effort to continually improve products and processes. 2. The ability and willingness to align, products, processes and business strategies with customers for mutual success. 3. The proven ability to be an industry leader in developing new technologies and products. Genuine world-class suppliers share a common vision of continual improvement and a commitment to continually improve both their products and their processes. Continuous improvement is a way of life from the shop floor worker to the managing director. The senior management of J.R. Electronics should not underestimate the task of identifying world-class suppliers to compliment their supply base. The process of selection will require a number of meetings to determine if the potential supplier is genuine in its quest for customer excellence and is capable of meeting all of their clearly defined expectations. J.R Electronics will need to consider the following points during the selection of a prospective world-class supplier. 1. Is the supplier committed to continuous improvement? Do they have a formal process to achieve year on year improvements? 2. Are they a technology leader within their market sector? 3. How adaptable are they and are they willing to invest in new equipment as they develop new technologies? J.R. Electronics must also recognise the need to develop the relationship through mutual trust and respect. Working with a world-class supplier should be considered a long-term partnership as opposed to a short-term arrangement. They must clearly define their expectations and measure the performance to their targets and be prepared to offer assistance when required. More importantly J.R. Electronics must be prepared to reward good performance. This can be in the form of long-term contracts and the sharing of cost savings. 2. A move from international to global sourcing To maintain a competitive advantage in the market place J.R. Electronics need to consider supply management strategies that will include long-term global supplier partnerships that extend beyond the traditional buyer-seller relationships into a multi-tiered world wide network. The term international sourcing has largely been replaced with the broader philosophy global sourcing which has been defined by (Monczka and Trent, 1991) as the integration and coordination of procurement requirements across worldwide business units, looking at common items, processes, technologies and suppliers. They also distinguish international and global sourcing by recognising that international is lack of coordination of requirements between worldwide business units. The evolution to global supply management can be broken down into three distinct stages. * Stage One: International Purchasing J.R. Electronics will focus on increasing volumes, minimising prices and managing their inventory costs. These are key characteristics of an organisation first entering the global sourcing arena. * Stage Two: Global Sourcing At this stage J.R. Electronics will place more emphasis on supplier capability, supporting production strategies and servicing customer markets. * Stage Three: Global Supply Management J.R. Electronics will optimise their supply networks through effective logistics and capacity management. Risks are minimised at this point and suppliers can be considered strategic partners. Corporations at this stage are sourcing for technology leadership. The main benefits to be gained from adopting a global sourcing strategy are as follows: 1. By adopting a global sourcing policy buyers will be able to purchase parts cheaper in other parts of the world. This is as a result of cheaper labour rates, lower overheads, lower raw material costs, higher productivity and reduced transportation costs. 2. Sourcing on a global basis will increase the number of potential suppliers to select from. Increased competition will make it easier to form reliable long-term partnerships with suppliers of potentially low cost materials. 3. Improved lead times due to increased availability of parts. 4. Technology is often more advanced and it is quite possible to obtain the latest technology from a global source. 5. The quality of parts purchased globally is often higher than those bought on the domestic market. The main problems that J.R. Electronics may encounter with global sourcing are: 1. Cultural issues that can cause problems due to differences in business etiquette and spoken language. This can lead to misunderstandings that potentially hinder and prolong the negotiation process. 2. Legal systems differ from country to country and this can lead to considerable problems. Intellectual property theft is currently a major problem in The Far East particularly in countries such as China and Taiwan. 3. Global sourcing can lead to difficulties when dealing with foreign currencies. Exchange rate fluctuations often impact the actual price paid for parts, 4. Logistics and more importantly the transportation of parts due to the availability and reliability of freight forwarders although most major international freight companies including BAX Global, Danzas and Schenker have all established local offices and hubs on a worldwide basis. Many major corporations have successfully implemented global sourcing strategies and these include: Motorola, IBM, Volkswagen and Dell. 3. E-Commerce approach to procurement. Technological advancement in the field of information technology coupled with the growth of the Internet and particularly The World Wide Web has led to many companies shifting away from paper based, people intensive purchasing processes to electronic buying methods. It is assumed that J.R. Electronics have had little or no exposure to e-commerce and are not fully aware of the potential benefits to be gained by adopting this strategy. The benefits of e-commerce do not come without a cost. There is the initial investment required to purchase the necessary hardware and software. The implementation process requires substantial resource to revise the internal business processes that will include system integration and employee training. J.R. Electronics may wish to hire an I.T. consultant who is fully conversant in the installation of a web based system to ensure that every aspect of the project is planned thoroughly in advance of the implementation. It is also critical that senior management of the company communicate these changes effectively as employees generally feel threatened with the introduction of new technology. Advantages of E-commerce * Cost reduction is achieved as efficiency improves within the purchasing function. Order processing times and costs are reduced considerably. J.R. Electronics may chose to implement an Electronic Data Interchange (EDI). This system if implemented can integrate the company to specific suppliers and automate the parts ordering process, order status reporting and invoicing through electronic transmission. * Due to the transparency of e-commerce it is possible to consider a large number of different suppliers quickly taking into account both price and lead-time. New or alternative suppliers can be found quickly. E-commerce is available 7 days per week 24 hours a day. * There a number of parts brokers who utilise the world wide web to sell various parts and services. Goodrich Aerospace based at Prestwick frequently utilise e-commerce to source suppliers and are members of the Inventory Locator Service (I.L.S.), a favoured parts search medium for aerospace companies. * Competitive bidding or E-auctions on the Internet has become very popular over the last few years. Companies that adopt this approach to procurement effectively tender their requirement on the Internet and potential suppliers bid against each other to win the business. * Communication with suppliers is improved. Utilising electronic mail (e-mail) would enable J.R. Electronics to send and receive information from the supply chain quicker, eliminating the need for time consuming letters. Potential Disadvantages of E-commerce * Costs and benefits can be hard to quantify and therefore confusion can be created within the supply chain. * Purchasing professionals must be properly trained. This takes considerable effort, time and money. J.R. Electronics may have to recruit specialist procurement personnel who are already experienced in e-commerce. * Employees and current suppliers may be resistant to change, as they are often comfortable using their more traditional methods of phoning, faxing and meetings. * International e-commerce can be difficult due to currency differences, import and export restrictions and legal implications. As J.R. Electronics begin to realise the full potential of e-commerce their supply chain will become more efficient and integrated with both their suppliers and their customers. The positive implications will soon outweigh the negatives. Adopting a more lean or agile approach to procurement. Lean and agile procurement are two different yet related aspects to supply management. The Collins English dictionary defines lean as lacking fat; thin or meagre whereas agile is described as nimble or quick. Both lean and agile approaches to supply management require high levels of product quality. Lead times must be minimised from the point that a customer order is received until it is fulfilled. Lead-time reduction in a lean process must be achieved as by definition excessive lead-times is waste and a lean process demands the elimination of all waste. Agile supply chains seek to operate to customer demand as opposed to forecasting and promote the free flow of information with its partners.
Friday, March 20, 2020
Crm in Fast Food Industry Essay Example
Crm in Fast Food Industry Essay Example Crm in Fast Food Industry Essay Crm in Fast Food Industry Essay Institute of Management, Nirma University, Ahmedabad SERVICE MARKETING Project Proposal on ââ¬Å"Customer Relation Management Practices in the Indian Fast Food Industryâ⬠Submitted To: Prof. Ashwini Awasthi Submitted by: Meghna Mavani (091227) 1 Project Title: Customer relation management practices in the Indian Fast-Food Industry. Introduction to the topic: Relationship marketing is emerging as the core marketing activity for businesses operating in fiercely competitive environments. On average, businesses spend six times more to acquire customers than they do to keep them. Therefore, many firms are now paying more attention to their relationships with existing customers to retain them and increase their share of customer? s purchases. Customer Relationship Management is a process or methodology used to learn more about customers needs and behaviors in order to develop stronger relationships with them. CRM is a broadly recognized, widely-implemented strategy for managing a company? s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments. CRM or customer relationship management is a system of processes which businesses use to rganize and streamline customer service, give sales staff the customer information they need to achieve higher closure rate, optimize marketing and sales efforts, and help to increase the customer base and revenues. Rationale of the project: ? Customer Relationship Management is a process or methodology used to learn more about customers needs and behaviors in order to develop stronger relationships with them. CRM is a broadly recognized, widely-implemented strat egy for managing a company? s interactions with customers, clients and sales prospects. Hence a detailed 2 understanding of the various trends of CRM being followed currently would be of great importance to the going-to-be-managers. After all, good customer relationships are at the heart of business success. ? CRM involves all the functions of an organization. The idea of CRM is that it helps businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers. Hence a detailed study of such a widespread initiative carried out by several global organizations would create a deep managerial insight. Moreover the entire reason for taking up the Indian Fast-Food Industry as my project topic is that with the rapidly growing middle class population and changing lifestyle, India is blessed with one of the fastest growing fast food markets in the world. The Indian fast food market is growing at an annual rate of 25-30%. Almost all the world? s big fast food brands have succeeded in making their presence felt in the countr y and most of them are posting appreciable growth. ? Also, all the popular fast food chains have chalked out massive plans for expanding their business and presence throughout the country. Foreign fast food chains are aggressively increasing their presence in the country. ? Another important reason that makes this industry worth studying is that, though this industry has witnessed a robust growth, there is still a huge underpenetrated market in the tier-II and III cities as mostly these fast-food chains are concentrating on the metro cities in India. 3 Literature Review: The innovation decision process model of Rogers (1995) was adopted in this study because CRM is considered an innovative management strategy. Rogers defines innovation as ââ¬Å"ideas, action programs, or objects appealing as new things to individuals or organizations. â⬠The innovation decision process has five stages: knowledge, persuasion, decision, implementation, and confirmation. In the knowledge stage, companies recognize an innovation and its functions. In the persuasion stage, the firm needs to be convinced that an innovation will bring benefits and competitive advantages, so it begins searching for information about the innovation, such as its costs and benefits. Organizational characteristics, such as the size of the firm and its external business environment, are influential. The decision stage occurs when the firm decides to adopt, reject, or postpone the innovation. In the implementation stage, the firm puts the innovation to use to achieve its objectives. In the confirmation stage, the firm decides whether to continue or discontinue adoption of the innovation. Recently, consumers needs and purchase patterns have changed dramatically. To meet various needs, companies tend to adopt differentiated and customer-oriented marketing strategies to gain competitive advantage. Customer Relationship Management (CRM) is one specific example, adopted to create and manage relationships with customers more effectively through the detailed and accurate analysis of consumer data using various information technologies. Improved relationships with consumers can lead to greater customer loyalty, retention, and profitability. Although the importance of CRM as a successful strategic approach since the 1990s has been widely recognized, there is no consistent definition of it. According to Swift (2001), CRM is ââ¬Å"an enterprise approach to understanding and influencing customer behavior through meaningful communications in order to improve customer acquisition, customer retention, customer loyalty, and customer profitability. â⬠Kincaid (2003) defines CRM as ââ¬Å"the strategic use of information, processes, technology, and people to manage the customers relationship with the company across the whole customer life cycle. According to Ko et al. (2004), CRM is also defined as the integrated customer management strategy of a firm to efficiently manage customers by providing customized goods and services and maximizing customers lifetime values. 4 The challenge for an organization as also highlighted by Peppard (2000) is to move to a situation where the customer starts buying from you rather than being sold to. This new mantra focuses entirely on the customer, and how to provide customer value in the form of tailoring services or products to meet their requirements. Researchers have identified a variety of technologies related to CRM which include: ? ? ? ? ? ? ? ? ? ? product development through customer DB analysis product development through customer involvement development of customized products customer mileage reward programs real-time customer services managing customer loyalty managing customer complaints developing member-only access to website customer database development customer categorization based on spending The main conclusions to be drawn from the existing literatures are: ? xisting research has a strong focus on the three particular areas of: effects of customer satisfaction of CRM, customer retention and profit management, and effects of CRM technique on performance; ? ? ? ? there remains debate on whether or not relationship marketing can be extended to consumer markets with firms having a relationship orientation then implementing CRM; conceptually, sequential effects from CRM implementation to enhanced financial performance are expected, but have not been explored; the research stream in Japan has focused on techniques of data analysis and data mining aspects of CRM Most systems and processes in this information technology (IT) driven era have some form of hitech interface in transforming inputs to outputs. The restaurant industry is no different, in that IT has played some role in changing a customer? s dining experience over the years- the way in 5 which the meal is prepared, the speed at which it is delivered, the way an order is received, just to name a few. With the advent of new technology and its impact on restaurant operations, one would believe that most firms in the restaurant industry would be IT oriented in the production and delivery of goods and services. Specifically, the study addresses three questions: (1) How do full-service restaurant operators generally view the impact of IT? (2) Is there a difference between full-service chain and independent restaurant firms in the adoption, utilization, and implementation of such technology? (3) What are the reasons some chain and/or independent restaurant firms choose not to invest in IT, while others do and what are the implications? The paper first explores why technology matters and the IT-related trends in the restaurant industry followed by a description of the case study approach and the methodology used in this study. Findings from the restaurants used in the case study ensue, followed by propositions, implications and recommendations while ending with limitations and conclusions. Before exploring each topic, it is essential to state that technology in this paper is referred to as IT, which is defined as ââ¬Å¾Ã¢â¬Å¾the development, installation, and implementation of computer systems and applications ? Customer feed-back mechanisms. Industry trends indicate that specific areas being targeted by some restaurants firms include aggressive solicitation of feedback from customers regarding perception of restaurant performance. To some extent, ââ¬Å¾Ã¢â¬Å¾comment cards and ââ¬Å¾Ã¢â¬Å¾mystery shoppers are being slowly replaced by customer tracking tools which measure the needs of all customers (Hayes, 2002). Such a process includes analysis of online surveys completed by restaurant customers (Liddle, 2001). ? Management of repeat business. Another area targeted by restaurants for innovation through IT is the attempt to increase repeat business. One such area is the use of online reservation systems (Ruggless, 2003). 6 ? Management of marketing and service. Closely connected to frequent diner programs are advances in IT that allow restaurants to gather and store specific information about its customers, which comes mostly from comment cards/online surveys and POS data (Prewitt, 1997). By knowing customers? likes and dislikes and their consumption patterns, firms are able to position their product/service offerings more effectively while being able to offer them special deals. Another area that restaurants look at when trying to improve performance is the speed of service. Restaurant firms, both chains and independents, have started to use handheld devices that allow servers to remotely notify management of a dirty table, so that it can be cleaned and re-set faster for another set of patrons as well as place orders in the kitchen. ? IT and restaurant operations management. The use of technology to improve performance can be seen in use of integrated business solution software to help run restaurants operations. A process refers to a collection of tasks or activities that together result in a desired business outcome. Stated differently, a business process refers to a group of activities that convert organizational inputs (e. g. , human resources) into desired outputs (e. g. , successful new products). Given that groups of tasks can be subdivided or aggregated into lower and higher level processes, the specific nature (i. e. , inputs and outputs) of a business process depends on the level of aggregation used to define it. For instance, define CRM as a macrolevel (i. e. , highly aggregated) process that subsumes numerous subprocesses, such as prospect identification and customer knowledge creation.
Wednesday, March 4, 2020
Jackson Surname Meaning and Origin
Jackson Surname Meaning and Origin Theà patronymic surnameà Jackson means son of Jack. The personal/given name Jack may have derived from one of several sources: Derived from the name Jackin, a medieval diminutive of the name John, which is anà English form ofà Iohannes, the Latin form of the Greek nameà Ãâ¢Ãâ°Ã ±Ã ½Ã ½Ã ·Ãâà (Ioannes), itself derived from the Hebrew nameà Ãâ¢Ãâ¢Ã ¹Ãâ"à ¸Ã à ¸ÃŸà (Yohanan),à meaning Jehovah has favored, or more loosely gift of God. See also the surname Johnson.Possibly a derivation of the Old French given name Jacque, the French form of the English name Jacob. The name derives from the Latin Jacobus which, in turn, derives from theà Hebrew personal name Ãâ¢Ã ·Ã ¢Ã ²Ã §Ã ¹Ãâà (Yaaqov). Surname Origin:à English, Scottish Alternate Surname Spellings:à JACKS Where Is the JACKSON Surname Found? According toà WorldNames public profiler, the Jackson surname is found in the greatest numbers in the United Kingdom and Australia. It is most prevalent in northern England, especially Cumbria county. The name is also popular in the United States, especially in the District of Columbia and the southeastern states of Alabama, Georgia, Mississippi, and Louisiana. Famous People with the Surname JACKSON Andrew Jackson - 7th President of the United StatesMichael Jackson - American pop singerAugustus Jackson - creator of several ice cream recipes and inventor of an improved method of manufacturing ice cream c. 1832.Quinton Rampage Jackson - American professional mixed martial arts fighterThomas Stonewall Jackson - Confederate general in the U.S. Civil WarConrad Feger Jackson -à Union Army general in the American Civil War Genealogy Resources for the Surname JACKSON 100 Most Common U.S. Surnames and Their MeaningsSmith, Johnson, Williams, Jones, Brown... Are you one of the millions of Americans sporting one of these top 100 common last names from the 2000 census? Jackson Family GenealogyA Web site dedicated to the descendants of Robert Jackson, who arrived in Massachusetts with his father circa 1630. Jackson Family Tree DNA ProjectRead biographies, check out DNA results, or submit your own DNA to learn more about your own Jackson ancestors. Jackson Family Genealogy ForumSearch this popular genealogy forum for the Jackson surname to find others who might be researching your ancestors, or post your own Jackson query. FamilySearch - JACKSON GenealogyExplore over 12 million historical records and lineage-linked family trees posted for the Jackson surname and its variations on this free website sponsored by the Church of Jesus Christ of Latter-day Saints. JACKSON Surname and Family Mailing ListsRootsWeb hosts several free mailing lists for researchers of the Jackson surname. DistantCousin.com - JACKSON Genealogy Family HistoryExplore free databases and genealogy links for the last name Jackson. The Jackson Genealogy and Family Tree PageBrowse genealogy records and links to genealogical and historical records for individuals with the Jackson surname from the website of Genealogy Today. References: Surname Meanings and Origins Cottle, Basil. Penguin Dictionary of Surnames. Baltimore, MD: Penguin Books, 1967. Menk, Lars. A Dictionary of German Jewish Surnames. Avotaynu, 2005. Beider, Alexander. A Dictionary of Jewish Surnames from Galicia. Avotaynu, 2004. Hanks, Patrick and Flavia Hodges. A Dictionary of Surnames. Oxford University Press, 1989. Hanks, Patrick. Dictionary of American Family Names. Oxford University Press, 2003. Smith, Elsdon C. American Surnames. Genealogical Publishing Company, 1997.
Sunday, February 16, 2020
Managing change in orgainsations Essay Example | Topics and Well Written Essays - 4000 words
Managing change in orgainsations - Essay Example The common definition of globalisation suggests that globalisation is fuelled by the interrelationship between various central trigger factors including economic, technological, socio-cultural, political and biological factors, resulting in the interconnectivity of states. In turn, the proliferation of the globalisation phenomenon has offered novel business opportunities regarding expansion in international business strategy. The integration of the globalisation phenomenon into business with the increased movement of capital and commodities has had a significant impact on international business strategy (Tomlinson, 1999). Additionally, Held and McGrew argue that globalisation represents the interconnectedness of states, societies and culture, which has thereby propelled global trade, ideas and capital (Held & McGrew, 1999). Furthermore Brah et al, argue that globalisation as a novel cultural paradigm is exemplified by the internet revolution, which has challenged methods of dissemination (Brah et al, 1999: 3). Moreover, Tomlinson posits that globalisation has had a concomitant effect on traditional cultural models with the creation of new cultural models (Tomlinson et al, 1999). The digital era fuelled novel business opportunities and the continuous evolution of online business channels has made multi-channel retailing a reality, with the customer now placed at the forefront of business strategy. In turn this has reshaped business distribution and marketing models in addition to competing in a product marketplace; in certain industries the customer is the marketplace. Indeed, the e-commerce business model has challenged traditional adage that ââ¬Å"location, location, locationâ⬠is critical to commercial success (Chaffey, D. 2006); which has threatened the traditional business model for travel agencies in the tourism industry; compelling agencies to formulate novel strategic moves to sustain continued growth (Zhou, Z. 2003). A prime
Sunday, February 2, 2020
Describe your professional goals and how your chosen major relates to Essay
Describe your professional goals and how your chosen major relates to these goals. Is there a professional in your field of choice who might serve as your role - Essay Example This would cater to people who want to beautify themselves, eat well, and have time for relaxation in this world of rush. I also want to own the Miss Universe Organization. This follows the same trend as mentioned previously. This gives people the opportunity to see, all over the world, beautiful ladies who also care about other peopleà ´s needs as to when they are asked, what they would like to do. I want to help in various areas of research to help cure many diseases. This research will focus in the following diseases: diabetes, leukemia, breast cancer, and HIV/AIDS. Supporting researchers in these areas will help in prevention measures, maintenance/control, and cure. My desire is to also help combat poverty. There are too many poverty stricken people around the world. Measures to alleviate poverty should be one of the aims entrepreneurs should have while conducting their business. It is clear that corporations make donations and it is also clear that they are tax exempt however, more needs to be done. There is never enough. Working with Adoption Agencies that work with dwarf children and with orphanages is one of my most interests. Children all over the world need attention. They need to feel comfort given their present situations. I would like to build schools in India and in Africa to be in a position to educate children. To give them the opportunities that others take for granted and enjoy. My role model is Donald Trump. He is a wise man, kind, calm, intelligent, thinks quickly, and he is not regularly seen in the tabloids. He is also a successful entrepreneur who owns the Miss Universe Organization. I want to be this kind of person. I want to be an entrepreneur, make donations, become part of the process, and see to it that changes are made to help others in their crisis. I want to be in a position where decision
Saturday, January 25, 2020
Business Analysis Of The Sony Corporation
Business Analysis Of The Sony Corporation As directed by the Board of Directors of Sony Corporation, this report will analyse the companys situation from 1999-2005. Sony, a world class consumer electronics makers, was facing serious concerns since the late of 1990s, such as Asian financial crisis in 1997, the tech bubble and the terrorist attacks in America in 2001. Besides, the ever increasing competition from competitors and rapid market changes are eroding the market shares of Sony. The top management confront their difficulties bravely and executed a series of actions to respond to those difficulties. This report focuses on the structure of Sony in 1999 and the restructuring in 2003, as well as the analysis of difficulties faced by Sony and how the management responded to those issues. The structure of the report starts with the business description and the corporation strategy which has significant relationship with the following sections. Then, the focus will move to structure 1999 follow with the restructuring of Sony in 2003 called Transformation 60. After the discussions about the business structure, the report will concentrate on analysing the issues associated with Sony and state the responses taken by the management and its underlying principle before concluding and with appropriate recommendations. 2.0 Business Description and Corporation Strategy Sony is one of the worlds top consumer electronics makers and employs over 167900 workers (Sony, 2010). The business operates in over 200 countries and covers the games, electronics, financial services, entertainment markets and others (ibid.). After 65 years of growth, today, the group has established a world class brand and the strong brand image can benefit its bargaining power and make the business move into new markets easily. 2.1 Key Figures Some key figures of Sony from 1997 to 2010 are listed below (Graph12). The Sales figure remained in the reasonably floating level before 2007. Unfortunately, the management and shareholders are unsatisfied with the profits, since 1998 the profits reduced nearly every year, this might have been the trigger to ignite the restructuring of Sony. Graph 1 Source: Sony Annual Report 2001, 2006, 2010- Five-Year Summary of Selected Financial Data Graph 2 Source: Sony Annual Report 2001, 2006, 2010- Five-Year Summary of Selected Financial Data 2.2 Correlation between Organisation Strategy and Organisation Structure Strategy and organisation structure are correlated to each other, even the debate of whether strategy or structure comes first is still in existence (Lynch, 2006). Therefore, to understand Sonys corporation strategy (Graph34) is significantly important before discussing the structure and restructuring of Sony. Besides, an essential portion of the study of Sonys actions is an understanding of the nature of business strategy for the Sony corporation as a whole (Mullins, 2010). Graph 3 Source: Sony Annual Report 1998 pp6, 7 Sony Annual Report 1999 pp26 Graph 4 Source: Sony Annual Report 2003 pp5-management discusses key issues 3.0 Organisational Structure This section is classified into two parts, 3.1 focuses on the structure of Sony in 1999 while section 3.2 concentrates on the restructuring in 2003. 3.1 Structure of Sony in 1999 Sony as a world class player in a diversified high-tech market was challenged with the fierce competition during the late 1990s (Sony, 1999). Therefore, the restructuring was necessary for Sony to survive in the competitive market. The group announced the organisations restructure plan in March 1999 to seize further growth opportunities in the new century and the Internet era (Sony, 1999). The structure of the organisation is determined by its age and size, technical system, power and environment (Mintzberg, 1979). Furthermore, in relation to the environment, the diversity of the environment will largely determine the structure of organization and directly affects the organisation functions into goal-seeking activities through the formal structure to achieve aims and objectives (Mullins, 2007; Mintzberg, 1979). In this diverse environment, different structures will be taken in specific department to meet different aspects of situation for Sony. 3.1.1 Internal Structure of Sony as a Whole The internal structure of Sony is a tall hierarchical structure as Sony consists of three main business areas which are electronic business, entertainment business and insurance and finance business (Graph 5). Besides, the setting up of the unified dispersed management model is to face the rapid change in market in the aforementioned pillars of Sony (Ravi, 2005). As a result, the overall structure of Sony in 1999 was divisionalized form. Schwartz and Thompson (1986) suggested that the divisionalization form can facilitate the various divisions to compete fiercely among them, with effective operations to face rapid changes in external environment. Graph 5 Source: www.HYPERLINK http://www.sony.net/Sony.net, Press Archive, March 29, 1999 Besides, centralization and decentralization depends on how organisational power is dispersed and is determined by the organization structure for decision-making and problem-solving (Schmidt, 2006). The structure of Sony in 1999 displayed Sonys trend to be decentralization to distribute the power yield. For example, Sony set up a unified dispersed management model which facilitates more functional and operational autonomy (Ravi, 2005). 3.1.2 Divisional Structures of Sony After the discussion above, the focus now moves to the structure of different divisions. The electronic business consists of various subsidiaries (Graph 6). Each subsidiary is responsible for its own different products and makes business decisions in different markets. There is little interdependence that exists between each other. Thus, the structure of electronic business was divisionalized form. Entertainment business displayed adhocracy due to its little formalisation of behaviour. Insurance Finance business displayed a Professional Bureaucracy structure due to its complex environment with highly trained skills and knowledge to offer standardisation of products and services (Mintzberg, 1979). Graph 6 Source: www.HYPERLINK http://www.sony.net/Sony.net, Press Archive, March 29, 1999 Each business division has the autonomous to make decisions in its daily operation. The Group headquarters concentrated on coordinating these business divisions to make a long-term business strategy. Nevertheless, under the complex, diverse and dynamic environment, perhaps the more organic and decentralized structure is more suitable for Sony. 3.2 Structure of Sony in 2003 Indeed, Sony restructured its organisation in 1999 into a more divisionalized and decentralised form using the unified dispersed model as a means of a Value Creation Model. Transformation 60 saw some changes in the architectural structure of the organisation with it becoming more centralised, management-wise and financial-wise. It was aimed to refining the organisational responsibilities in carrying out the operating strategies and restructuring the marketing strategies in profitable niches. The goals are to achieve more profit margins, reducing annual cost, and component outsourcing (Sony, 2003). 3.2.1 Divisional Structure of Transformation 60 Transformation 60 saw the convergence of the three pillars of Sony electronics, entertainment and financial as opposed to the unified dispersed model. The following are the divisional changes: In the electronics business, the management combined the Semiconductor Network Company, Home Electronics, Mobile Electronics and Information Technology (Sony, 2003). The entertainment business saw the joint of assets of pictures, music, game, electronics and services to enhance its position as a worldwide media company. The constructed financial holding company absorbed Sony Life Insurance Company Ltd, Sony Assurance Inc. and Sony Bank Inc. By these convergences, Sony clarified the operational structure and concentrated on the engineering, innovation and financial resources. According to the converging strategy, the new operation structure of Sony seems like a basic Machine Bureaucracy structure (Mintzberg, 1983). Although it is less dispersed than the structure in 1999, the pull to formalize by the technostructure of Sony could be seen in Transformation 60 (Mintzberg, 1981). The restructuring of Sony in 2003 was more centralised than before as a result of the serious convergences of several businesses. The tactical and strategic plans were permitted to each sectors, which points that the divisionalized form still existed. However, the power on personnel issues was controlled by the top management, as well as the supportive finance and the ultimate goal were allocated and formulated by the headquarters (Ravi, 2005). Moreover, the restructured Sony in 2003 did not belong to any specific structure of Mintzbergs pentagon t heory but the combined one (Graph 7). Graph 7 Sony organisational chart: electronics-related business (as of 1 April 2001) Source: www.sony.net, Press Release, 29th March 2001(a) 3.2.2 Financial Structure of Transformation 60 In the light of improving its fiscal position, the consolidation of fixed costs and the combining of assets reflected the change of a more centralized structure in Sony. The company aims to achieve an annualized cost reduction of approximately à ¥300 billion (Ravi, 2005). The cut in employees due to the off-shore strategy to China establish the Contribution equal to Compensation principal of paying for performances, as Schein (2004) stated that employees have worked well enough to be considered valid. Deactivating employees from Sony had cost the company financially and it might have explained the poor financial performance of Sony after the transformation was done. 4.0 Problems and Responses This section will discuss the problems associated with Sony alongside with the responses taken and its rationale. The difficulties faced by Sony have been separated into different categories mainly the rapid evolution of technology, competition in the market and the differences of national culture. 4.1 Rapid Evolution of Technology The rapid evolution of technology as pointed out by Idei (Ravi, 2005) has affected the electronics, entertainment and insurance and finance sectors of Sony. The constant improvements in technology have caused the company to respond to the demand of the market. The following are the responses made by the company alongside with its underlying rationale: Investments: Sony invested heavily in RD, capital equipment and facilities in order to meet demands and improve profitability. Technology for Inspiration and Shared Experience and Creating New Value are Sonys RD missions (Sony, 2011). The company believes that technology is capable of linking inspiration and shared experiences on top of creating new values and capturing emotions of customers (ibid.). Investment strategies link to the capability of top management of Sony. Organisation restructuring: The Company believes that the new group architecture can help gain market share besides increasing shareholders value (Sony, 1999). In this Value Creation Model, the unified dispersed management method saw changes in the electronics operations, establishment of Digital Network Solutions (DNS), changes in composition of workforce which could ultimately affect the morale of employees, implementation of new value-based performance measurement system and the separation of headquarters into two distinct functions (Ravi, 2005; Sony, 1999). Indeed, the model brings competitive advantage to Sony (Jayaranam Luo, 2007). In such a stiff market, it is understandable as to the measures taken to seize every opportunity. Unfortunately, in 2001, the September 11 attacks caused the consolidated drop in sales, affecting the fiscal position of the company (Sony, 2001b). This has proven that the Value Creation Model had loopholes, hence Transformation 60 took course. Severe cost saving measures were taken but by 2005, as a result of pressure from shareholder, a top management reshuffling with Howard Stringer as CEO (Ravi, 2005). This proves that investors of Sony began to lose confidence of the previous management team therefore it was necessary for the company to overhaul its board. 4.2 Market Competition Among Sonys competitors are LG, Samsung, Sharp, Dell and Canon. Each competitor seemed to have an advantage over Sony in different products. Below are among the steps taken by Sony to beat the competition in the market: Partnership with Solectron Corporation in year 2000 and off-shoring to China were to aid the outsourcing process of production of electronics was a step to help the company meet fluctuations in demands, cost reduction, quality improvisation and customer satisfaction (Sony, 2003; Sony, 2000). Outsourcing may be beneficial to the company as a whole but it could ultimately decrease the motivational level of employees, as there is a tendency of decrease of power of managers, and failure rate is between 40%-70% (Purse, 2009). This may explain the Sony Shock (Ravi, 2005) incident that happened in 2003 despite the laborious process of organisation restructuring. The cost-benefit consideration was not given much thought before the outsourcing was done. The takeover of Aiwa Co. Ltd. as a wholly owned subsidiary in 2002 was for the benefit of the electronics business of the company, particularly the audio and visual (AV) industry (Sony, 2002). The takeover became part of Transformation 60. It helped accelerate the structural reform of the electronics business of Sony on top of the creation of synergy as a result of the merger. 4.3 Differences in National Culture As Howard Stringer took over as the CEO of Sony in 2005, a major problem he would experience would be the differences in organisational culture. Culture refers to the way we do things around here (Sanchez, 2004). Being one of the few foreigners to be part of the top management in a Japanese company, Stringer has the responsibility of considering whether to impose the Western culture in a Japanese company. Azumi Mcmillan (1975) found that both the U.S. and Japanese culture are quite highly centralized and companys rules and procedures are abided. In Sony, although divisionalization form can be seen, the Headquarter still plays its role as a coordinator, meaning that ultimately, the decision-making process will need approval from the top management. Also, in Japan, traditional values that emphasises on hard work and details are a common practice due to its religion influences but in the U.S., creativity and innovation are the common values (Webster White, 2009). Hence, in U.S., risk-taking is very much observed. The open management style of Stringer, his understanding towards Sonys tradition and his international viewpoints could be the key to influence the cultural organisation (Sony, 2005). This can explain Stringers successes in streamlining Sonys movie and music businesses. 5.0 Conclusion Due to the external environment effect such as the Asian financial crisis, the ever increasing competition, as well as the internal business issues like the low efficiency, the profits of Sony has been reduced dramatically since 1998. Therefore the management had to execute some restructuring plan to respond to those concerns. According to the restructuring plan announced in March 1999, the structure of the group was divisionalized and more decentralization, in order to seize further growth opportunities in the 21st century. Besides, the group launched a unified dispersed management model to ensure that the business operate more efficiently and to be able to survive the rapid change of environment. Sony did a mass of changes to adapt to the market changes; unfortunately, the pace of the latter was overtaking the managements expectations. Consequently, Sony had to accelerate the reform plan and announced another restructuring plan called Transformation 60 in 2003. The change in 2003 s aw a stronger pull to formalize in the technostructure although it can be seen that there is a mixture between the machine bureaucracy and divisionalized forms. Convergences in the three sectors saw power being more focused at the top management. The change of technology, market competition and the differences in organisational culture, especially after the takeover of Stringer, were the main concerns of Sony. Organisational restructuring and investment strategies were among the solutions in coping with technological changes. Market competition forced Sony to deal with vast partnerships, joint ventures and mergers with other companies for outsourcing purposes. Finally, the change to a foreigner to lead a Japanese company spark concerns on the future of Sonys organisational culture. Nevertheless, based on the analysis that has been done, it can be concluded that Sonys management and business strategies affects its organisational structure. It was the drop in profits that led investors to force the overhauling of top management, as a result, the unified dispersed model and Transformation 60. Unfortunately, both measures failed to bring positive impacts to the companys fiscal positions. In light of the situation above, the new team led by Stringer with the probable change in organisational culture could probably help turn things around. 6.0 Recommendations Two main recommendations should be taken into account: Firstly, the future of the organisational culture of Sony has to be determined from two aspects based on the organization structure and the differences in national culture since the takeover of Stringer as CEO. Perhaps, Stringer could consider integrating the Eastern and the Western cultures to obtain the best of both worlds. Next, investment strategies of Sony may have to be re-evaluated again, as after the study of the company was done, there are hints of possibilities that failures in the companys fiscal position may have been caused by past investment decisions. Outsourcing may be beneficial but a thorough cost-benefit analysis has to be done. Investment decisions will reflect the capability of top management to stakeholders. Appendices Value Creation Model refers to the combination of intangible assets and monetary items to create additional value of the business for stakeholders, particularly shareholders (Qureshi, Briggs Hlupic, 2006; Haksever, Chaganti Cook, 2004). 2 The performance measurement system is capable of reflecting the current cost of capital of Sony 3 Before being elected as the CEO of Sony Corporation, he was the Chairman and CEO of Sony Corporation of America. Bibliographies Azumi, K Mcmillan, C (2004) Culture and organisation structure: a comparison of Japanese and British organisation, International Studies of Management and Organization. Vol. 5, no. 1, pp. 35-47. Available from: Business Source Premier. [Accessed 16 January 2011] Datamonitor (2010), Sony Corporation-Company Profile, pp4, 5 and 21, Publication date: 12 Mar 2010 Elkington, J. Masaki, T. (2004) CSR Report 2004, [online]. Available from: http://www.sony.net/SonyInfo/csr/issues/report/2004/index.html [Accessed 5 January 2010] Haksever, C, Chaganti, R Cook, R (2004) A model of value creation: a strategic view, Journal of Business Ethics. Vol. 49, no. 3, pp. 291-305. Available from: Business Source Complete. [Accessed 27 December 2010] Jayaranam, V Luo, Y (2007) Creating competitive advantage through value creation: a reverse logistics perspectives, Academy of Management Perspectives. Vol. 21, no. 2, pp. 56-73. Available from: Business Source Complete. [Accessed 23 December 2010] Lynch, R. (2006). Corporate Strategy, 4th edition, Harlow: Financial Times Prentice Hall Mintzberg, H. (1979). The Structuring of Organization.Prentice Hall, Englewood Cliff Mintzberg, H. (1983). Structure in Fives: Designing Effective Organizations. Prentice-Hall Inc. pp 169-175, pp 190-200, pp 215-222, pp 273 Mintzberg, H (1981) Organization design: fashon or fit? Harvard Business Review [online]. Vol. 59, no. 1, pp. 103-116. Available from: Business Source Complete. [Accessed 16 January 2011]. Mullins, L, J. (2007) Management and Organisational Behavior, 8th edition Harlow: Pearson Education Limited Mullins, L, J. (2010) Management and Organisational Behavior, 9th edition, Harlow: Pearson Education Limited Purse, K (2009) Outsourcing myths and workers compensation claims administration, The Australian Journal of Public Administration Vol. 69, no. 4, pp. 446-458 Available from: Business Source Complete. [Accessed 4 January 2010] Qureshi, S, Briggs, R Hlupic, V (2006) Value creation from intellectual capital: convergence from knowledge management and collaboration in the intellectual bandwidth model, Group Decision and Negotiation. Vol. 15, no. 3, pp. 197-220. Available from: Business Source Complete. [Accessed 27 December 2010] Ravi, M., (2005) Sony in restructuring Mode: Stringers Challenge (B), ICFAI Knowledge Center Sanchez, P (2004) Defining corporate culture, Communication World [online]. Vol. 21, no. 6, pp. 18-21. Available from: Business Source Complete. [Accessed 27 November 2010] Schein, E. H. (2004). Organisational Culture and Leadership 3rd editions, John Wiley Sons, Inc. Schmidt, T. (2006) A review of Structure in Fives: Designing Effective Organizations Schwartz, M. and E. Thompson, 1986, Divisionalization and Entry Deterrence, Quarterly Journal of Economics, 101, 307-321. Sony (1999) Press Releases: Sony announces new group architecture for network-centric era [online]. Available from: http://www.sony.net/SonyInfo/News/Press_Archive/199903/99-030/index.html [Accessed 23 December 2010] Sony (1999) Press Releases: Sony Announces Organisational Structure For New Network Companies [online]. Available from: http://www.sony.net/SonyInfo/News/Press_Archive/199903/99-038/index.html [Accessed 23 December 2010] Sony (2000) Press Releases: Sony and Solectron announce cooperation in electronics manufacturing [online]. Available from: http://www.sony.net/SonyInfo/News/Press_Archive/200010/00-1018E/ [Accessed 4 January 2011]. Sony (2001a) Press Releases: A New Group Structure for the Next Stage of Integrated, Decentralized ManagementTransforming Sony into a Personal Broadband Network Solutions Company.[online] Available from http://www.sony.net/SonyInfo/News/Press_Archive/200103/01-017E/ [Accessed 3 January 2010] Sony (2001b) News and Information: Consolidated financial results for the second quarter ended 30 September 2001 [online]. Available from: http://www.sony.net/SonyInfo/IR/financial/fr/qfhh7c000000kl5e-att/qfhh7c000000kl6g.pdf [Accessed 27 December 2010] Sony (2002) Press Releases: Accelerating structural reform of the Sony groups electronics business [online]. Available from: http://www.sony.net/SonyInfo/News/Press_Archive/200202/02-0228aE/ [Accessed 5 January 2011]. Sony (2003) Press Releases: Transformation 60 confirming Sonys position as a leading consumer brand in the 21st century [online]. Available from: http://www.sony.net/SonyInfo/News/Press_Archive/200310/03-047E/ [Accessed 4 January 2011] Sony (2005) News Releases: Sony Corporation announces new management structure [online]. Available from: http://www.sony.net/SonyInfo/News/Press/200503/05-014E/index.html [Accessed 16 January 2011]. Sony (2010) Sony Annual Report 2001, 2006, 2010- Five-Year Summary of Selected Financial Data [online]. Available from: http://www.sony.net/SonyInfo/IR/financial/ar/Archive.html [Accessed 1 December 2010] Sony (2010) Sony Annual Report 1998 pp6, 7 Sony Annual Report 1999 pp26 [online]. Available from: http://www.sony.net/SonyInfo/IR/financial/ar/Archive.html [Accessed 1 December 2010] Sony (2010) Sony Annual Report 2003 pp5-management discusses key issues [online]. Available from: http://www.sony.net/SonyInfo/IR/financial/ar/Archive.html [Accessed 1 December 2010] Sony (2010) About Sony Group-Sony Corp. Info [online]. Available from: http://www.sony.net/SonyInfo/CorporateInfo/index.html [Accessed 3 December 2010] Sony (2010) Technology: RD Mission [online]. Available from: http://www.sony.net/SonyInfo/technology/rd/index.html [Accessed 20 December 2010] Webster, C White, A (2009) Exploring the national and organisational culture mix in service firms, Journal of the Academy of Marketing Science [online]. Vol. 38, no. 6, pp. 691-703. Available from: Springerlink. [Accessed 30 November 2010]
Subscribe to:
Posts (Atom)